Customer Satisfaction Survey
Please provide your feedback by taking this short survey, the results will be used to improve our service to you.
PURPOSE:  This survey is intended to determine your overall satisfaction with CASCADE WATER SERVICES, INC. Executive management will use this information to identify program deficiencies so that appropriate measures can be taken to improve overall customer satisfaction.
INSTRUCTIONS:  Please answer each question to the best of your knowledge by checking off the appropriate answer, elaborate if desired at the bottom.
Customer Name:  * Required
Contact Name:  * Required
Email Address:  * Required
Phone:  * Required
Does our staff respond to your problems and concerns?     Yes    No     * Required
Do our products meet your expectations?     Yes    No     * Required
Are our service personnel prompt, courteous, efficient, and knowledgeable?     Yes    No     * Required
Are you kept informed about important issues regarding your system?     Yes    No     * Required
Would you recommend us to an associate?     Yes    No     * Required
Would you like someone from our regional office to contact you?     Yes    No     * Required
(If Desired)
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